Free shipping & No Sales Tax

Curbside Delivery (Tax applies in CA)

Ground Shipping

Most items under 150lbs will be packaged specially for Ground Shipping The standard transit time for Ground Shipping is 4-7 business days. Delivery is right to your doorstep. If you are not present for receiving this package, the item may be left on your doorstep unless otherwise specified.

CurbSide Drop-off

For items that are heavier than 150lbs, or are too bulky for Ground Shipping, Curbside-Drop-Off is the preferred method. The standard transit time for Truck Freight Shipments ,delivery usually takes between 7 and 15 days from when your order ships. For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal The driver will only ship the merchandise to the curb side of your address which is regulated in the terms of Standard Flat Rate Shipping. Shipping is for the 48 Continental United States except Hawaii, Alaska, and We do not delivery internationally. A signature will be required upon delivery, please inspect the item prior to signing the POD

In Home delivery

Please contact us at 626-593-2223 for the additional service.

Local Pickup

We offer local pickup for customers willing to arrange their own pickup from our City of Industry, CA main distribution warehouse. Local Pickup waives the shipping fee when the order is placed here at BettyUSA.com

May require a few days of processing if the item needs to be moved from another warehouse. Shipping estimates can be provided in the event that you are unable to pick up the item after selecting Local Pickup. Only available on orders placed on our store. Requests for local pickup for orders purchased from other channels such as promotional auctions will carry a handling fee. Please contact us to arrange for local pickup options.

When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

Contact US

Please contact us with any questions you have. We are here to serve you.

By Phone: 626-593-2223 < From 06:00 AM To 07:00 PM PST, Mon. - Sun.>
By Email: service@BettyUSA.com

New Product Warranty

All of our products carry a New Product Warranty that promises an item is new and in original condition upon arrival. This warranty covers against defects unrelated to shipping/handling damage. We can provide replacements or parts if a defect is reported within 7 days after receiving the item.

If you are missing parts in your order, please let us know within 30 days of the ship-out date, and we will provide replacement parts for you, free of charge.

While BettyUSA.com works to fulfill the New Product Warranty for our customers, the actual warranty is offered by the manufacturers of our items. BettyUSA.com acts as a mediator in the process of warranty fulfillment, and cannot be held liable for the actual fulfillment of the warranties.

Please note that new parts do not carry a new warranty, they are considered extensions of the original item warranty and are subject to the same time constraints regarding notification and fulfillment.

Due to processing, warranty fulfillment may take many weeks to complete.